Our courier company – The Courier Guy has implemented safety precautions to ensure your safety as well as your delivery. They have implemented contactless delivery and collect to adhere to social distancing and COVID-19 precautionary measures. The Courier Guy’s staff have been instructed to avoid physical contact by placing your delivery down and stepping away while you retrieve the goods. Signature for orders is not required and the courier will note that information down on your behalf.

You can pay via EFT (electronic funds transfer) – we will dispatch your items as soon as it reflects in the SOLO SHOES bank account or alternatively you can use PayFast which is a secure payment method – your items will be dispatched from the date it reflects in the SOLO SHOES bank account.

You may cancel your order within 1 hour after you have placed the order. Thereafter, strictly no cancellations will be allowed. Upon cancellation you will receive a cancellation notification to update you on the cancellation status.